Good to know

Answers to special questions

Turn your trip into an adventure  

We are happy to put together the most important questions and answers for you.

The treatment area, the rooftop pool and the relaxation rooms are places of relaxation. 

Thank you for your understanding that this area is only accessible to guests aged 14 and over - except for specially designated treatments in the SPA.

  • At exit 3-Flensburg on the B200 towards Flensburg / Glücksburg / Kappeln drive 300 m
  • Keep right at the fork-junction and stay on the B200 for 3.5 km
  • Exit B199 towards Kappeln / Glücksburg / FL-Süd / FL-Ost for 400 m
  • Continue on the East Tangent / B199 for 5.0 Km
  • Turn left onto the north road towards the center for 1.6 km
  • Turn right onto the harbor dam for 170 m
  • Follow the road on the ballast bridge for 850 m
  • Continue on Kielseng for 1.1 km
  • Turn left onto Swinemünder Straße for 240 m
  • Turn left onto the Förde promenade about 300 m
  • Drive along the promenade along the pier to the end of the street
  • At Hotel DAS JAMES Fördepromenade 30, turn right
  • The car park is on the right with 120 parking spaces

To keep your car safe overnight at the James Car Park we charge 15 € per night.

Our reception is open 24 hours for you and checking-in is possible from 15.00 pm.

Check-out is possible up until 12 o'clock. Enjoy the feel-good atmosphere of your room for a little longer. Subject to availability, we will offer you a late check-out up until 1 pm free of charge, up until 6 pm at 50% of the daily rate and from 6 pm at the full daily rate.

Explore the longest shopping mile in Schleswig-Holstein. In the course of the Holm and the Große Straße you will find many, many shops. For example the shopping centre in Flensburg, Gallery and the Holmpassage. Even the oldest "Rote Straße" with its small streets, cozy owner-managed shops like the "Bürstenparadies- Der Kleine Laden" and quaint cafés, raise your shopping-heartbeat!

At the James Underground Gym, our personal trainer expert will delight you with a holistic workout tailored to your personal goal. Boxing - not only in the ring - bouldering, cross-fit and other courses enable a new freedom of movement.

All courses and training opportunities can be found at: 

A wellness weekend, a dinner for two or a soothing pampering massage: giving unforgettable moments is always a wonderful idea and of course, you may receive from us. Talk to our staff at the hotel reception or SPA reception, let us advise you or use our online voucher shop at

Your four-legged companion is welcome here too. A special treatment with a dog mat, bowls and treats awaits your dog in your room. We charge € 25 per dog per day. Please understand that a maximum of two dogs per room may stay with us. Out of consideration for other guests, we request not to take the dog into the SPA and fitness area.

You are planning activities in which you cannot accompany your dog, or would you like to offer your dog a change? We would be delighted to offer you our dog-sitter.

We welcome our smaller guests on 400 square meters with their own sauna, indoor pool, a spacious lounge and games area and a kids kitchen. Of course, there is always a hearty child care on site.

In addition to the regular child care you have the opportunity to book our babysitting service. 

There are sufficient fee - based parking spaces available in our parking garage. We are happy to park your car and drive it up for you. We charge € 15 per night for the safe overnight stay of your car in the James Car Park.

Smokers and cigar lovers will feel welcome in our Smoking Lounge, behind The Lion Bar. Here you will also find a humidor with interesting brands. Please understand that smoking is prohibited in the rest of James.      

James Farmhouse

Monday - Sunday
07 – 11 am
Monday - Friday
12 – 14 pm
BrunchSaturday & Sunday10 – 14 pm
Tea time / cakeMonday – Sunday          
14 – 17.30 pm
DinnerMonday – Sunday
18 – 22 pm

Das Grace

Bar & DinnerWednesday – Sunday
18 – 22 pm

The Roof

Monday – Sunday            
09 – 14 pm
LunchMonday – Sunday
12 – 14 pm
All day cardMonday – Sundayuntil 20 pm

The Lion

Bar menu & room serviceMonday – Sunday
14 – 22 pm

The James SPA Five Senses is a special place that balances body and mind. Spacious, innovatively designed, our bath house on three levels, offers an Adult SPA (usable from 14 years) with a rooftop pool with panoramic views and fireplace, a beauty SPA with traditional and modern treatments, an oriental hammam and a 2000 sqm. sauna area.

All spa areas may only be used with swimwear / bathrobe. The saunas are non-textile with towel on the seats to use.

Adults only.

Cancellation is free of charge when reserving 1 -4 rooms is possible up to 2 days in advance until 6 pm at the latest. In case of later cancellation or no-show we allow 80% of the total stay to be charged. On public holidays and special events, reservations (from 1 - 4 rooms) to 28 days (until 6 pm) must be canceled or modified before arrival to avoid a charge of 80% of the total stay. The above conditions are supplementary and primary to our terms and conditions, which you can read online.

Secluded from the busier parts of the hotel, the three upstairs meeting rooms provide a quiet retreat for think tanks or board meetings, of course, with natural light, state-of-the-art presentation and communication technology, as well as free high-speed WiFi.

All other information about our meeting rooms and conference packages can be found at

We accept cash, EC, Mastercard, Visa and American Express.

All rooms and suites contain bathrooms equipped with shower and / or bathtub, cosmetic mirror and hairdryer, bathrobe, slippers, cosmetics by Team Dr. med. Joseph, LCD flat-screen TV, Wi-Fi, Suite Pad entertainment system with telephony, air conditioning and safe. There are also free soft drinks in your mini-bar and a coffee machine. 

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